Terms & Conditions

Last Updated: February 13, 2026

1. Agreement to Terms

By accessing or using the services provided by Bluest Tech ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Offered

Bluest Tech provides the following digital services:

• Branding: Logo design, brand identity, style guides, and marketing collateral
• Web Development: Custom websites, e-commerce platforms, landing pages, and CMS integration
• Mobile Applications: iOS, Android, and cross-platform mobile app development
• AI & Automation: AI chatbots, workflow automation, and intelligent systems
• Video & Animation: Video editing, 2D/3D animation, character design, and motion graphics
• Maintenance & Support: Ongoing technical support, updates, and performance optimization

3. Service Agreement Process

3.1 Discovery & Proposal

All projects begin with a discovery call to understand your requirements. Following this, we will provide:

• Detailed project scope and deliverables
• Timeline with milestones
• Transparent pricing quote
• Terms of service specific to your project

3.2 Project Acceptance

By signing our proposal or making an initial payment, you accept:

• The project scope and specifications
• The agreed-upon timeline
• The payment terms
• These Terms and Conditions

4. Pricing and Payment Terms

4.1 Pricing Structure

• Starter Package: Starting from $500+
• Business Package: Starting from $1,000+
• Premium/Custom: Tailored pricing based on requirements

All prices are estimates and may vary based on project complexity, features, and specific requirements.

4.2 Payment Schedule

Unless otherwise agreed in writing, our standard payment structure is:

• Deposit: 40% upfront before work begins
• Midpoint: 30% upon completion of design/development phase
• Final: 30% upon project completion and before final delivery

4.3 Payment Methods

We accept:

• Bank transfers
• PayPal
• Major credit cards
• Other methods as agreed upon

4.4 Late Payments

Payments not received within 14 days of the due date may result in:

• Project work suspension
• Late fees of 5% per month
• Withholding of final deliverables
• Project cancellation (with no refund)

5. Project Timeline and Delivery

5.1 Estimated Timelines

• Basic websites: 2-4 weeks
• Complex applications: 8-12 weeks
• Branding projects: 2-6 weeks
• Mobile apps: 6-16 weeks

Specific timelines will be provided in your project proposal.

5.2 Timeline Dependencies

Timelines are contingent upon:

• Timely client feedback and approvals
• Receipt of required materials and content
• Prompt payment according to schedule
• Scope remaining unchanged

5.3 Delays

We are not liable for delays caused by:

• Client failure to provide required materials
• Late feedback or approval
• Scope changes or additions
• Third-party service disruptions
• Force majeure events

6. Revisions and Changes

6.1 Included Revisions

• Branding: 3-5 revision rounds
• Web/App Development: Iterative reviews through mockups and beta versions
• Video/Animation: 2-3 revision rounds

6.2 Additional Revisions

Revisions beyond the included rounds will be charged at our hourly rate or as a separate quote.

6.3 Scope Changes

Changes to the original project scope may result in:

• Additional costs
• Extended timeline
• New proposal and agreement

7. Intellectual Property Rights

7.1 Client Ownership

Upon full payment, you own:

• Final deliverables specific to your project
• Custom code written for your project
• Custom designs and graphics created for you
• Content you provided

7.2 Bluest Tech Ownership

We retain ownership of:

• Proprietary frameworks and tools
• Reusable code components
• Development methodologies
• Pre-existing intellectual property

7.3 Third-Party Components

Projects may include third-party components (fonts, stock images, libraries) that are licensed separately and subject to their own terms.

7.4 Portfolio Rights

We reserve the right to:

• Display completed projects in our portfolio
• Use project screenshots for marketing purposes
• Reference your company as a client (unless otherwise agreed)

8. Client Responsibilities

You agree to:

• Provide accurate and complete project information
• Supply required content, materials, and assets on time
• Respond to requests for feedback within agreed timeframes
• Ensure you have rights to all content you provide
• Make payments according to the agreed schedule
• Maintain appropriate communication channels
• Test and approve deliverables in a timely manner

9. Warranties and Disclaimers

9.1 Our Warranties

We warrant that:

• Services will be performed with professional skill and care
• Deliverables will substantially conform to agreed specifications
• We have rights to provide the services offered

9.2 Disclaimer

Except as expressly stated, services are provided "AS IS" without warranties of any kind, express or implied, including:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Guaranteed results or outcomes

9.3 Third-Party Services

We are not responsible for the performance, availability, or security of third-party services including:

• Hosting providers
• Domain registrars
• Payment processors
• External APIs and integrations

10. Support and Maintenance

10.1 Included Support

All packages include a free support period:

• Starter: 2 weeks post-launch
• Business: 4 weeks post-launch
• Premium: 1-3 months post-launch

10.2 Support Coverage

Free support includes:

• Bug fixes related to delivered work
• Technical assistance
• Minor adjustments

10.3 Ongoing Maintenance

After the free period, ongoing maintenance is available through:

• Monthly retainer plans
• Hourly billing for ad-hoc work
• Custom maintenance agreements

11. Confidentiality

11.1 Mutual Confidentiality

Both parties agree to maintain confidentiality of:

• Proprietary business information
• Trade secrets
• Non-public project details
• Technical specifications

11.2 Exceptions

Confidentiality does not apply to information that:

• Is publicly available
• Was known prior to disclosure
• Is required to be disclosed by law

12. Limitation of Liability

12.1 Maximum Liability

Our total liability for any claims arising from our services shall not exceed the total amount paid by you for the specific project in question.

12.2 Excluded Damages

We are not liable for:

• Indirect or consequential damages
• Loss of profits or revenue
• Loss of data
• Business interruption
• Damages arising from third-party services

13. Termination

13.1 Termination by Client

You may terminate the project by providing written notice. In such cases:

• You will pay for all work completed to date
• No refund of deposit or previous payments
• Partial deliverables may be provided at our discretion

13.2 Termination by Bluest Tech

We may terminate the agreement if:

• Payments are more than 30 days overdue
• Client breaches these terms
• Client behavior is abusive or unreasonable
• Project requirements violate laws or ethics

13.3 Effect of Termination

Upon termination:

• All outstanding invoices become immediately due
• We may retain all deposits and payments made
• Intellectual property rights revert as specified
• Confidentiality obligations continue

14. Refund Policy

14.1 No Refunds

Due to the custom nature of our work, all payments are non-refundable except as required by law.

14.2 Exceptions

Refunds may be considered if:

• We fail to deliver agreed services
• Services materially differ from agreement
• We terminate without cause

15. Dispute Resolution

15.1 Negotiation

Parties agree to first attempt resolution through good-faith negotiation.

15.2 Mediation

If negotiation fails, parties agree to mediation before pursuing legal action.

15.3 Governing Law

These terms are governed by the laws of the jurisdiction where Bluest Tech operates, without regard to conflict of law provisions.

16. General Provisions

16.1 Entire Agreement

These terms, together with any project-specific proposals, constitute the entire agreement between parties.

16.2 Amendments

We may update these terms at any time. Continued use of our services constitutes acceptance of updated terms.

16.3 Severability

If any provision is found unenforceable, the remaining provisions remain in full effect.

16.4 Waiver

Failure to enforce any right does not constitute a waiver of that right.

16.5 Assignment

You may not assign this agreement without our written consent. We may assign to affiliates or in connection with a business transfer.

17. Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including:

• Natural disasters
• War or civil unrest
• Government actions
• Internet or telecommunications failures
• Pandemics or health emergencies

18. Contact Information

For questions about these Terms and Conditions, please contact us:

19. Acceptance

By using our services or submitting a project inquiry, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.